Terms & Conditions
Authorisation
The named client is engaging Stoic Digital Ltd
as an independent for the specific web design project of
developing and/or improving a web site, herein after referred to
as “web design project”.
Copyright and Trademarks
The client unconditionally guarantees that any elements of
text, graphics, photos, designs, trademarks, or other artwork
furnished to Stoic Digital Ltd for inclusion in the web design
project are owned by the client or that the client has permission
from the rightful owner to use each of these elements, and will
hold harmless, protect and defend Stoic Digital Ltd and its
subcontractors from any claim or suit arising from the use
of such elements furnished by the client.
Completion Date
Stoic Digital Ltd and the client must work together to complete
the web design project in a timely manner. We agree to work
expeditiously to complete the web design project
after the client has submitted all necessary materials.
If the client does not supply Stoic Digital Ltd with complete text
and graphic content for this web design project within 30 days
of the date this agreement was signed, the entire amount of
the agreement becomes due payable. If the client still has not
submitted, and approved all the required contents within 60 days
after signing this agreement, an additional continuation fee of
15% of the total agreement price will be assessed for each month
until the web design project is published or the client cancels the
web design project in writing.
Project Delivery
The website design project delivery shall be completed upon
receipt of the payment associated with delivery. Delivery may
be accomplished by publishing, electronic transfer or physical
media. The client understands that Stoic Digital Ltd may not be
providing any hosting services in connection with this web design
project. Hosting services may require a separate contract. The
client will be solely responsible for all hosting service charges.
The client assumes all responsibility for the use and functionality
of the web design project.
Refunds
If you take out one of our yearly web hosting packages we expect
you to commit for this period of time. If you cancel your account
within your service period then Stoic Digital Ltd will not make
any refunds on any unused portions of your account. Our 30 day
money back guarantee (applicable to some
accounts only) excludes the refund of the domain name
registration fees.
Contents of Web Pages and Undertakings
You will be solely responsible for the content of your Website. Stoic Digital
Ltd is not responsible for proof reading the contents of
the site unless specifically agreed. If you provide Stoic Digital
Ltd with goods, material, photographs, film, data or information
to be used in any form, you hereby warrant that these do not
infringe the rights of the third parties and indemnify Stoic Digital
Ltd against any action taken against Stoic Digital Ltd by any such
third party.
Web Site Maintenance
This agreement allows for minor website maintenance to pages
over a 1month period, up to an average of one half hour per
regular website, including updating lines and making minor
changes to a sentence or paragraph. It does not include updating
or replacing nearly all the text from a page with new text, major
page reconstruction, new pages, guest books, discussion webs,
navigation structure changes, attempted updates by client repairs
or web design projects delivered to the client via diskette. The
period of 1 month begins on the date the client’s web design site
has been published to the client’s hosting service. If the client’s
web design package includes database
access using Server Side Script, then very minor page code
changes will be accepted under this maintenance plan. Major
page code and/or database structural changes will be charged
at current hourly rates.
Suspension of Services
We reserve the right to suspend services in any case where you
fail to perform your obligations under this agreement If payment
for services is not received within the terms of payment stipulated
by us. Websites may be taken down until payment is confirmed.
Bandwidth
If your bandwidth reaches the points where it has an adverse
affect on other clients we reserve the right to disable your site
until you can reduce your bandwidth usage.
Data Backup
Data stored on our servers is not guaranteed to be backed up.
It is recommended that you keep an independent backup of
all data stored on your virtual server. You may not run server
processes (e.g. talkers/IRC Bots) from your virtual server. We shall
not be held liable for any loss or damages caused by the use or
misuse, unavailability or removal of services.
Search Engines
Stoic Digital provides industry standard Search Engine
Optimisation (SEO)
Which may include selection of page titles, opening paragraphs and
meta-tags, utilising your key phrases as we think best We do not
guarantee any position on any search engine. Search engines are
operated by third parties who frequently change the algorithm
they use to index website pages.
Compliance with UK and EU Law
Clients are responsible for the compliance with the UK and
European Union Legislation for the internet trading and the
sending of unsolicited email (Spam). Failure to comply with the
UK and EU law will result in the suspension of services.
Cancellation
The client can terminate or cancel Stoic Digital services at
anytime providing 30 days written notice is given. The Client will
be invoiced for all work undertaken up to the point of termination.
Once a website design and development project has been started
all payments received by Stoic Digital Ltd are non-refundable.
General Terms
You must not divulge your website or email password to any other
person, and you should take reasonable precautions to ensure
that it is not discovered by other people. To protect your privacy
we never distribute your name or e-mail address to any third
parties. Users must not participate in any form of un-solicited
bulk e-mailing or spam. When your account is closed, all files
(including web pages, etc) will be deleted. We reserve the right
to amend and update these Terms and Conditions at any time
without notice.
Company No. 15176102
Vat No. 484567152
